What we collect
We may collect the following information via our website:
- Your name
- Your contact information i.e. address, telephone numbers and email address
- The information you have requested from us
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- For internal record keeping
- To improve our products and services
- To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. If you would like a copy of the information we hold please write to Jon Tuck, Data Protection Officer, Charlwood IFA Ltd, 35 Seamoor Road, Westbourne, Bournemouth BH4 9AE.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel 0303 123 1113.